Contact information

We're Here to Help

At OBSYDIAN, we believe every detail matters — including your experience with us.

Have a question about our jewelry, an existing order, shipping, or returns? We'd love to hear from you.

Customer Support

Email: obsydian56@gmail.com

Email is currently our primary and only method of contact. Whether you need help with an order or have a general question, our team is here to assist.

Order Inquiries

For questions about an existing order, please include your order number in your email. This helps us locate your purchase and assist you more efficiently.

We can help with:

• Order status and tracking

• Shipping and delivery questions

• Returns and refund requests

• Damaged or missing items

• Product information and general inquiries

Response Time

We aim to respond to customer inquiries as soon as possible. Please allow 1–2 business days for a response, excluding weekends and holidays.

Thank You for Choosing OBSYDIAN

Your support means everything to us. We're committed to making your experience with OBSYDIAN as smooth as possible.

OBSYDIAN — Made to Stand Apart.