Terms of service
Terms of Service
Last updated: October 14, 2026
Overview
Welcome to OBSYDIAN. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to OBSYDIAN. OBSYDIAN operates this online store and website, including all related information, content, features, products, and services, to provide you with a convenient shopping experience.
By visiting our website, browsing our products, or making a purchase, you agree to these Terms of Service and our applicable policies. Please read them carefully before using our website.
If you do not agree to these terms, please do not use our website or services.
1. Eligibility and Use of Our Website
By using this website, you confirm that you are legally able to enter into a binding agreement in your jurisdiction, or that you have permission from a parent or legal guardian where required.
You agree to use our website only for lawful purposes. You must not use our website to engage in fraudulent activity, violate applicable laws, interfere with website security, or infringe upon the rights of others.
We reserve the right to restrict access to our services when reasonably necessary to protect our business, customers, or website.
2. Products and Descriptions
OBSYDIAN offers jewelry and accessories selected for their distinctive design and style.
We make reasonable efforts to display our products, colors, finishes, and descriptions accurately. However, the appearance of a product may vary slightly depending on your screen, device, lighting, or display settings.
Product descriptions, dimensions, weights, and materials are provided based on the information available to us. Please review the product details before placing an order.
We do not guarantee that every product will meet individual preferences or expectations beyond its stated description and applicable legal requirements.
3. Pricing and Availability
All prices are displayed in the currency indicated at checkout unless otherwise stated.
Prices, promotions, product availability, and product descriptions may change without notice. Changes will not affect an order that has already been accepted, except where permitted by law.
We reserve the right to correct pricing or listing errors. If an error affects an order you placed, we will contact you to discuss the available options before proceeding, as required by applicable law.
We may limit quantities or discontinue products at any time.
4. Orders and Payments
When you place an order, you agree that the information you provide is accurate and complete.
Submitting an order constitutes a request to purchase the selected products. An order confirmation email does not necessarily mean that the order has shipped.
We reserve the right to decline, cancel, or limit an order where there is a legitimate reason, including suspected fraud, payment authorization issues, inventory problems, or errors in a listing. If payment has been collected for an order that is canceled, we will arrange an appropriate refund.
Payments are processed through the payment methods made available at checkout. OBSYDIAN does not intend to collect your full payment card details directly through email.
5. Shipping and Delivery
Shipping options, estimated delivery times, and applicable charges are displayed during checkout or communicated through our website.
Our supplier advertises free shipping on qualifying orders over $10 and estimated delivery of approximately 7–13 days. Actual delivery times may vary based on destination, carrier operations, customs processing, and other circumstances.
Delivery estimates are not guaranteed arrival dates unless expressly stated otherwise.
Once your order ships, tracking information may be provided when available. Carrier names and shipping methods may vary by destination and fulfillment arrangements.
If your order is delayed, lost, damaged, or has not arrived within 30 days, please contact us at obsydian56@gmail.com so we can review the situation and help determine the appropriate resolution.
Nothing in these terms limits any shipping, cancellation, or refund rights you have under applicable law.
6. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy, which should be read alongside these Terms of Service.
Our supplier advertises free returns within 15 days, along with refund options for eligible lost or damaged packages and orders that do not arrive within 30 days. Eligibility and procedures may depend on the circumstances and applicable terms.
To request a return or refund, email obsydian56@gmail.com with your order number and details of the issue. Please wait for return instructions before sending an item back.
Nothing in our policies is intended to exclude or restrict consumer rights that cannot legally be excluded.
7. Promotions and Discounts
Promotional offers, coupon codes, and discounts may be subject to specific conditions, expiration dates, minimum purchase requirements, or product exclusions.
Unless expressly stated otherwise, promotions cannot be combined and have no cash value. We reserve the right to correct promotional errors and discontinue offers where permitted by law.
Any promotion will be subject to the terms communicated when it is offered.
8. Intellectual Property
The OBSYDIAN name, logo, branding, website design, original text, graphics, and other original content on this website are owned by OBSYDIAN or used with permission, where applicable.
You may not copy, reproduce, distribute, modify, or commercially use our original content without prior written permission, except as permitted by law.
Product images, supplier materials, and third-party trademarks may belong to their respective owners.
9. Third-Party Services and Links
Our website may use third-party services, including payment processors, shipping providers, analytics tools, and other integrations.
Third-party services may have their own terms and privacy policies. We are not responsible for the independent practices of third parties, except where applicable law provides otherwise.
Links to third-party websites are provided for convenience and do not necessarily imply endorsement.
10. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and handled.
We use customer information as necessary to process orders, arrange fulfillment, provide customer support, and operate our store, subject to our Privacy Policy and applicable law.
Please review our Privacy Policy before placing an order.
11. Errors and Changes to the Website
Information on our website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability.
We may correct errors and update website information when necessary. We will handle changes affecting existing orders in accordance with applicable law.
12. Disclaimer of Warranties
To the fullest extent permitted by applicable law, our website and services are provided on an “as available” basis.
We do not guarantee uninterrupted or error-free website operation. However, nothing in these terms excludes any product warranties, consumer protections, or other rights that cannot legally be excluded or limited.
13. Limitation of Liability
To the fullest extent permitted by applicable law, OBSYDIAN will not be liable for indirect or consequential losses arising from the use of our website or services where such liability may lawfully be excluded.
Nothing in these terms limits liability where it cannot legally be limited, including applicable consumer rights and protections.
14. Indemnification
To the extent permitted by law, you agree not to misuse our website or services in a way that unlawfully harms OBSYDIAN or others. Any indemnification obligations will apply only to the extent permitted by applicable law.
15. Governing Law
These Terms of Service are governed by the laws applicable to OBSYDIAN's business operations, without overriding any mandatory consumer protection laws that apply to your purchase.
Where required by law, you may be entitled to bring claims in the courts or forums available in your place of residence.
16. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, services, or legal obligations.
The latest version will be posted on this page with an updated “Last updated” date. Changes will apply as permitted by applicable law.
17. Contact Information
If you have questions about these Terms of Service, an order, or our policies, please contact us by email:
OBSYDIAN
Email: obsydian56@gmail.com
We recommend including your order number in any order-related message so we can assist you more efficiently.
Thank you for choosing OBSYDIAN.
OBSYDIAN — Made to Stand Apart.